Paycheck Protection Program FAQs and Useful Tips

Is there a time limit on my application session?
No, but you will be logged out if your session is inactive for 20 minutes.

What documents will I need to complete the application?
One document is required as proof of payroll, but you may upload 4 additional documents to support your average monthly payroll calculation.

If I have another account with Chase but not a business checking account, can I still apply?
No, you must have an active Chase Business checking account that was opened since February 15, 2020. You may be able to apply through another financial institution.

Do I need to provide the SBA’s Payment Protection Program Borrower Application Form along with this digital application?
No. Please do not upload or send the SBA’s Payment Protection Program Borrower Application Form.

What are next steps after submitting my PPP application?
You will receive an email once we receive the application and another one once a decision is made on the loan.

How will I receive the funds?
We will deposit the funds into your oldest, active Chase Business checking account.

Should I use decimals when entering the Payroll amounts?
No, round to the nearest dollar.

Is there a limit on the number of documents I can upload?
You can upload a total of 5 documents. You must upload at least 1 document to prove your payroll information.

Is there a character limit to document names?
A document name can be no longer than 40 characters.

How much to borrow?
To access a Payroll Resource Guide, click here.

Do independent contractors count in the payroll calculations?
No. Independent contractors do not count as employees for the purposes of the payroll calculation. Independent contractors may apply for PPP individually.