Last Updated: April 2nd, 2020



Covid-19 Business Update: We're here for you.

A message from Jennifer Roberts, CEO of Chase Business Banking

I know so many of you are working around the clock to take care of your employees and your community while also keeping your family safe. As a mom of three and a bank executive who supports small business at Chase, I know how hard these past few weeks have been.  

I want you to know our team at Chase is working hard to help you protect what you and your family have built. We are moving quickly to give you access to the Paycheck Protection Program loan under the new federal legislation. This loan can be used to cover payroll costs and other expenses during these difficult times. 

Chase is reviewing the guidance provided on March 31, 2020 from the U.S. Department of the Treasury.  We encourage you to familiarize yourself with the latest information so you’re prepared to apply online.




We are experiencing extremely high call volumes. So, we urge you to sign in to Chase Business Online for your everyday banking needs.

To protect yourself from scams, please know that we won’t ask for confidential information—such as your name, password, PIN or other account information—if we reach out to you. See the Federal Trade Commission’s advice



Chase wants to help you get the Small Business Administration (SBA) Paycheck Protection Program emergency funds you may need to continue paying your employees and supporting your business.

Financial institutions like ours are still awaiting guidance from the SBA and the U.S. Treasury. As a result, Chase will most likely not be able to start accepting applications on Friday, April 3rd, as we had hoped.

Make no mistake – we will help you, our customer, with getting access to these emergency funds. And we will make it as easy as possible for you to get these funds quickly. We hope to have the guidance we need from the government soon so that we can begin assisting you.

Here’s how to find out when the program is available:

We will announce when we can start accepting applications in several ways:

  1. We will send an email to all customers for whom we have an email.
  2. We will tweet at @ChaseforBiz and @Chase.
  3. We will update our website in real time.

Please do NOT go to a branch for this, as they will not be able to assist you. All applications must be made online through this digital form.

Watch the Replay

Learn more about the SBA's Paycheck Protection Program.

Original Air Date & Time: Thursday, April 2 4PM EST

Click here for the Replay


Paycheck Protection Program
You may be eligible for a loan under the Small Business Administration (SBA)  new Paycheck Protection Program. The program is designed to provide small businesses quick access to capital for payroll and other overhead costs.

Learn more :opens in new window

Additional updates, Chase business services and helpful links.








Chase Business Services