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Keep your business safe from COVID-19 scams

With so many people working from home these days, we’re more dependent than ever on digital communications. And with this increased dependence comes a greater risk of cyberattacks. To trick people into granting access, many recent attacks include messages related to COVID-19.

Staying informed and prepared is the best way to protect yourself and your business.

Know the scams

Criminals have been using a number of different tactics to scam individuals and businesses during the recent global pandemic:

  • Phishing scams: Fraudulent emails appearing to come from the Centers for Disease Control and Prevention—or even your own human resources department
  • Unsolicited assistance: Calls or emails from companies claiming to offer help with access to government funding
  • Financial transfer scams: Senders masquerading as the Federal Deposit Insurance Corporation (FDIC) or other financial institutions and requesting your financial information
  • Malware and ransomware attacks: Attempts to gain access to your system through attachments or links


Be proactive about your cybersecurity


Be aware

Stay a step ahead of scammers by learning to spot the warning signs. Phishing emails can contain urgent language, hyperlinks or attachments, fake logos and strange email addresses.

Because scammers will sometimes use spoofed email addresses to send what seem to be legitimate requests, verify the sender’s identity through an alternate method before you respond. It’s also a good idea to sign up to receive scam alerts from the Federal Trade Commission to help you stay on top of the latest fraud threats.

Be suspicious

If something seems off about an email, take precautions. Don’t immediately assume a request is genuine just because the requester seems to know information about you or your company.

As a general rule, never click any links or open attachments sent to you in emails you’re unsure about.

Be prepared

Take advantage of security measures that are already available to you. Creating complex passwords and changing them frequently is a good start.

You should also try to keep all your computers and mobile devices updated with the latest versions of operating systems and anti-virus software. These updates often include important security patches. And make a habit of using secure messaging tools when emailing or texting sensitive information.


Arm your business against scammers
 

Get ready

Give your employees the training they need to help in the fight against fraud. Educate employees about cybersecurity threats and how to mitigate risk.

A lot of companies have found it useful to have a clear social media policy in place so that employees know not to share sensitive information about company practices or other employees.

Get technical

Invest in software and strategic protocols that help your company keep data safe and secure. Using spam-reduction technology can help lower the risk of malicious emails reaching employee inboxes. A proxy internet filtering service can help prevent employees from visiting potentially malicious webpages from links they receive in spam emails.

To help ensure the authenticity of the emails your company sends and receives, consider implementing email-authentication protocols such as:

  • Sender Policy Framework (SPF)
  • Domain Keys Identified Mail (DKIM)
  • Domain-based Message Authentication, Reporting and Conformance (DMARC)


We’re here to help

Hackers are set on exploiting this global health crisis, so it’s important to stay as informed and as vigilant as possible. We’re here to help. Don’t hesitate to get in touch if you have any doubts about something that seems like it might be a scam related to your Chase accounts. You can call Chase directly using the number on the back of your debit or credit card.